Our products are uniquely created for you, which means that your order has to go through manufacturing, hallmarking and certification prior to dispatch. We aim to dispatch our orders within 7-10 working days. As soon as your order will be dispatched, you can track your order through the shipping confirmation email.
Please note, due to the prevailing COVID-19 situation, our timelines can be expected to extend by upto a week.
If you would like us to confirm delivery to your postcode, please reach out to us and we will help you out - Contact Us
We have a flat shipping rate of ₹200 for Cash on Delivery Orders and it is non refundable in case of returns. Free shipping on Prepaid Orders.
Yes, all the orders are insured during transit.
After dispatch, your order can be tracked via a tracking link which you will receive in a shipping confirmation email from us. However, if you face any issues with tracking, please reach out to us and we will help you out - Contact Us
You can return or exchange any purchase within 30 days after your item was received. However, Custom orders cannot be returned or exchanged. Please refer to our Return Policy for full details. Email us at firstname.lastname@example.org with your order number and the piece you wish to return and we will process your request instantly.
No, the returns and exchange will include free shipping.
Your refund will take 3-5 business days once we receive the return.
Not yet but we surely will ship outside India soon!