Our focus is complete customer satisfaction. In the event, if you are displeased with the product, you can return or exchange any purchase within 30 days after your item was received. in terms of any damage or defect, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our products, clients have the liberty to cancel their products and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations, Log in to your Starkle account and go to Your Orders. You will find an option to Cancel your Order.
Customer can cancel the order within 30 days and refund will be initiated within 3-5 days once we receive the return.
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund. You can return or exchange any purchase within 30 days after your item was received and refund will be processed within 3-5 working days. However, Custom orders cannot be returned or exchanged. Email us at [email protected] with your order number and the piece you wish to return and we will process your request instantly.
In case of dissatisfaction, we provide refund within 3-5 business days once we accept the return.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account within 3-5 business days.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected] or by mail using the details provided below:
[Re: Privacy Compliance Officer]
Starkle Jewels Pvt. Ltd, D-308 defence colony, 110024 New Delhi DL, India