Avoid wearing your jewellery while showering, swimming or exercising.
SWEAT and CHLORINE are highly likely to damage the polish on 14k and 18k jewellery. If the jewellery does get exposed to sweat, we recommend cleaning it immediately with some clean, lukewarm water.
If your jewellery does lose its shine or become dull over time, worry not! We will polish your jewellery for free. Alternatively you can also take your jewellery to a local jeweller for a polish.
NOTE: While there are no polishing charges, shipping charges for pick-up and delivery will be borne by the customer.
With Covid-19, our use of sanitizer has become regular and frequent. While it is absolutely necessary for you to follow covid-related precautions, sanitizer use can be detrimental to your jewellery, particularly 14k and 18k jewellery. Most Sanitizers contain a high percentage of alcohol or other chemicals like chlorine that can impact the quality of your jewellery like lack of shine, dulled colour or discolouration and loss of lustre and brilliance of stones.
We recommend removing your jewellery when you use sanitizers and putting it back on only after the sanitizer has dried. In case you accidentally get sanitizer on your jewellery, remove the piece and wash it separately with soap and warm water to get rid of the chemicals.